Shipping & Returns

We want to keep the cost of shipping reasonable for you, our customers so...

Standard UPS Ground shipping (2-6 days) is $5 on all packages up to 10 lbs. Faster (2 day) shipping on orders up to 10 lbs is $15.*

For packages in excess of 10 lbs, standard 2-6 day shipping is $10, expedited (2 day) is $25.*

*Most individual pots weigh 1 - 2.5 lbs with exceptions for very small or very large items. Total package weight will be calculated in your shopping cart.

But what about the environment?

Ceramics are delicate (duh) so unfortunately, there's no avoiding lots of packaging to keep them protected while in transit.

We make every effort to use environmentally responsible packing materials including recycled, biodegradable, and sometimes even reused leftovers from our own personal packages just to keep the contents out of the landfill. A really awesome person will QC your order and carefully pack your pieces to get them to you as safely and quickly as possible.

Should your piece arrive damaged, please email us a photo (hi{at}mineralceramics.com) and we will promptly process a replacement or refund for you.

Returns?
We will gladly accept items returned in unused, undamaged condition for store credit within 30 days of purchase. However, since we subsidize the initial shipping cost, we do not cover the cost of return packing and shipping.